Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Shortcut for 'redo' does not work any more

Community Beginner ,
Aug 17, 2021 Aug 17, 2021

For our whole team the shortcut for redo (Ctrl Shift Z) does not work any more. It works fine when we click the the Menu item but the shortcut does noting. I think the problem was introduced with the last major update a few weeks ago.

509
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 17, 2021 Aug 17, 2021

Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD.
  2. Is this happening on a specific file or multiple files?
  3. Please collect and share system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

We're here to help, just need more information.

 

Regards

Rishabh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 17, 2021 Aug 17, 2021

Hi Rishabh,

 

We are using XD 42.1.22.4 on Windows 10 20H2 (Build 19042.985)

The problem occurs in all files

Here are the logs: https://shared-assets.adobe.com/link/9248ede1-82c3-4031-6837-588e4a6ce7ab

 

Thanks,

Christoph

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 25, 2021 Aug 25, 2021

I installed the V 43 update yesterday but the problem persists.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2021 Aug 25, 2021
LATEST

Same problems occurs in my files

I am using XD 43.0.12.14 (Windows 10)

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines