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Shortcut for 'redo' does not work any more

Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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For our whole team the shortcut for redo (Ctrl Shift Z) does not work any more. It works fine when we click the the Menu item but the shortcut does noting. I think the problem was introduced with the last major update a few weeks ago.

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Adobe Employee ,
Aug 17, 2021 Aug 17, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD.
  2. Is this happening on a specific file or multiple files?
  3. Please collect and share system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

We're here to help, just need more information.

 

Regards

Rishabh

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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Hi Rishabh,

 

We are using XD 42.1.22.4 on Windows 10 20H2 (Build 19042.985)

The problem occurs in all files

Here are the logs: https://shared-assets.adobe.com/link/9248ede1-82c3-4031-6837-588e4a6ce7ab

 

Thanks,

Christoph

 

 

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Community Beginner ,
Aug 25, 2021 Aug 25, 2021

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I installed the V 43 update yesterday but the problem persists.

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Same problems occurs in my files

I am using XD 43.0.12.14 (Windows 10)

 

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