Shutting down

[happy_Light5E5A]

I'm installing Adobe XD in my windows 10, I'm using single free plan. After installation I was not able to use XD, first it showed not able to connect to server, when i tried for solution in adobe community I found one solution and tried deleting all crediential in credential manager. Now it starts closing by itself.

Please help to fix this problem

[HARSHIKA_VERMA]

Hi there,

We are sorry to hear you are facing trouble using Adobe XD. We would request you to please do a clean uninstall and reinstall using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and let us know if that helps.

We are here to help.

Thanks,

Harshika

[happy_Light5E5A]

Hi Harshika,

I have tried the instructions that you have shared but unfortunately, it is still not working.

Even after a couple of times I have uninstalled and installed still it shows subscription not valid.