Text randomly disappearing when editing on Mac XD 50 version

[Brienm.bci]

Seems with the last update, now when I click on a text box to edit the text, on random occasions the text will disappear.  I work in almost exclusively Helvetica Neue and Open Sans fonts that have not changed in years of working with XD and I have never noticed this issue before the last update.  It does not happen all the time just randomly when I click on a text box to edit the type and my cursor will disappear.

System notes:

Mac Miini 2.8Ghz Intel Core i5

OSX 12.3.1 Monterey

XD 50.0.12.14 x64 , Creative Cloud Sync 5.8.0.19

Helvetica Neue - True Type

Open Sans - True Type

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[Jyoti Ranjan Behera]

Hi Brienm,

Sorry for the inconvenience. Could you please help us with the below details :
1. Is it happening with all the files ?

2. How frequently you are getting this issue ?

3. If possible could please share the file, if it is file specific.

Regards
Jyoti Ranjan Behera

[Joely]

i got the same issue…

[HARSHIKA_VERMA]

Hi Brienm.bci,

We are sorry for the trouble. We would like to follow up on your issue. Are you able to resolve the issue? If not, please feel free to share the details asked by our product team so that we can investigate the issue. 

Have you tried minimizing and maximizing the XD window and see if that helps? Basically, we are trying to switch focus from XD for 1-2 sec.

Let us know if that helps.

Thanks,

Harshika

[Brienm.bci]

To answer your questions
It seems to be effecting all my files, I have been able to demonstrate it on multiple files. As to frequency, it happens about every 5-10 times I click on the text to edit. Seems to be random though. I can send you one of my files if you still would like to check it.
I did try min and max on my view and full screen, seems to happen regardless.   like I said, not all the time but radomly about every couple times I click to edit text.   Is not font specific. 

Thanks!

[kpolus]

Same issue

Mac OS 12.4 Macbook Pro 2021 (m1)

XD 51.0.12.6

Happens randomly (once every 10-20 selections) on multiple files and fonts when selecting the whole texfield with a double clik. Also sometimes when renaming an artboard. When unselected and selected again - usually text is visible again with no changes to the view, text style or field size. Just clicking outside and back again fixes the problem until the next time it happens. 

text when disappears: 

text when ok:

artboard name when disappears:

artboard name when ok:

[cjfarran]

I am experiencing this same issue, very annoying.

System:

MacBook Pro (16-inch, 2021)

OSX 12.3 Monterey

XD 51.0.12.6

[genericscreenname24346632]

experiencing the same issue. completely random, all files

MacBook Pro (14-inch, 2021)

OSX 12.4 Monterey

XD 51.0.12.6 arm64, cloud sync 5.12.1.35

[Shane219841130tvx]

Same issue here running 51.0 on 16" M1 Macbook Pro. Text disappears randomly when selected - using fonts I had no issue with until recently. C'mon Adobe, let's get this fixed.

[HARSHIKA_VERMA]

Hi @Shane219841130tvx,

We are sorry to hear. Would you mind recording a short video of the issue so that we can escalate the issue to the team? Please share the version of XD and the details of your operating system. 

We will try our best to investigate the issue.

Thanks,

Harshika

[tofu_director]

Same issue.

14" M1 Max Macbook Pro (memory 64GB)

macOS 12.4

Adobe XD 51.0.12.6 arm64

Short Video (28sec.) 

[cjfarran]

Any update on this issue?  

It's very frustrating to work when the text is not visible when editing. 

[JEdCrandy]

Came here for the same issue. It has been happening for a long time and I've been just dealing with it. But now it's been so long I'm beginning to wonder why it has not been addressed by Adobe. OP was 3 months ago, any update on a fix?

MacBook Pro 14" M1, 2021

[Shane219841130tvx]

I agree, it's weird it's taking so long to fix. Given the pace of development lately, I wonder if XD is a priority for Adobe. Since October last year we've only had a few very minor features released. The regular monthly releases of significant features really seems to have end in June 21. It's disappointing because I started moving my clients over from Sketch around that time based on XD's trajectory, then everything slowed down. 

[cjfarran]

I was hopeful the new update would fix, but alas I'm still editing invisible text.

[Shane219841130tvx]

Yep, me too 😞

[KlayJ]

I also have this annoying issue.

[Atul_Saini · Accepted solution]

Hi everyone, the product team identified the issue and has started working on it. I'll keep you posted on this. 


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[Artbug]

One of my students is having the same issue. Is there an update on the fix?

[HARSHIKA_VERMA]

Hi @Artbug,

Sorry for the trouble. This is still under investigation, and the product team is working on it on priority. You'll see improvements in future releases of XD.

We are sorry for the inconvenience.

Thanks,

Harshika

[Brienm.bci]

Thanks for the update Harshika!

[Artbug]

Thank you so much for your response. We look forward to seeing a fix for this issue soon.

[cjfarran · Accepted solution]

Seems like this issue is resolved using XD 55.2 and OSX 13.0.1 🙂