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I created a link for a prototype and everything was working, but recently when I open the prototype link the panel for the comments is missing like if the feature was disable. It only bug in Opera. In Private Navigation Mode it's working. I deleted all the cookies from https://xd.adobe.com but it doesn't work more.
Version of Adobe Xd : 31.2.12
Version of Opera 70.0.3728.119
Sorry to hear you are unable to see comments panel in the prototype link. Could you please share the screenshot of the sharepane mode in XD app? Is it happening with this specific file or all the files? Is this a public link or a private link?
We will try our best to help.
I have the exact same problem as the topic starter. Shared a prototype with a client in Design Review settings (public link). Yesterday everything was working fine, but since this morning the comments panel and comments are gone. The problem occurs in all browsers I have tried: Safari, Opera and Firefox.
My Xd version is 220.127.116.11, Creative Cloud Sync 18.104.22.168
Here's the screenshot. It's a public link and it's happening with every prototype links that I visit (even when it's from someone else)
Sorry to hear that and thanks for sharing the additional information. I am unable to reproduce the same at my end on windows machine. Is it possible for you to share the file with me over a private message? You may upload the file to a shared location such as Creative Cloud or Dropbox and share the url with me over a PM.
Note: Please add the url of the post over a PM for reference.
Hi, I have the same problem. I also tried on other browsers
Sorry to hear about the trouble. Please ensure you have the latest version of XD which is 43.0 and try updating the link again and let us know if this helps or if you need any further assistance.
I just updated my XD before I work on some comments. My other XD files are working file. At first, I saw the comments and started working on the edits. After severals minutes the comments panel just dissapear but I can still see the comment icon with numbers.
I also tried it on my phone, I see the comments Panel on my other projects.
Here is the link of the project.
Problem still occurs every now and then...
I did nothing and now everything is fine.