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Hi!
Today I noticed that (in desktop app) in "your files" isn't availabe file "PicodiWtyczka". I work with him 6 days ago time and all worked correct. Today I see this file in "published" files but isn't available in "cloud documents" (on creative cloud web). I have logged out of both adobe xd and adobe creative cloud multiple times. I have also uninstalled the app xd twice as well as creative cloud. Unfortunately this did not help. I have all the updates installed. I am the one person who has all accesses to the accounts.
How can I download this file from creative cloud web? I need to make changes in it very urgently!
Ps. Sorry for my english, It's not my native language...
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Try this: Click to see your deleted files in your CC app menager. Or try to find it in Published files on CC web
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This file is in published files on CC, but i can't see him in desktop app... How do I edit him?
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How then do I open a file that I owner but it doesn't show up for me in the desktop app?
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Here is screenshot of my CC web "Cloud Documents" screen. If you click on file "..." you can see Download option from where I was able to download my xd file. Does it works for you?
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No. My file is in tab "published". Isn't in "cloud documents" tab. It just disappeared from there one day for no reason...
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I still need help!
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In the Creative Cloud app have you looked in both the Your files and Deleted? If the file still exists it would be in one of those places.
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Yes, I looked in the section Your files and Deleted. The file is not there. It is only in the Published section. Is there any way to restore this file?