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The share links have disappeared

New Here ,
Aug 17, 2020 Aug 17, 2020

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Hi,

 

From one day to the next the 3 different links that I shared for weeks with design, development and client have disappeared!

 

What happened?

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Community Expert , Aug 18, 2020 Aug 18, 2020

Hey there, can you elaborate a bit more on what you mean by "disappeared"?

Disappeared from where? Are the links still active when you open them?

 

If you saved the file as a copy with a different name, the links will stay with the old file and won't appear when in the "Share" tab of new file.

 

If you go to the Adobe Xd Home screen, you can click on "Manage links..." (the last item on the left), and try to find the links there.

 

Annotation 2020-08-18 133932.png

 

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Community Expert ,
Aug 18, 2020 Aug 18, 2020

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Hey there, can you elaborate a bit more on what you mean by "disappeared"?

Disappeared from where? Are the links still active when you open them?

 

If you saved the file as a copy with a different name, the links will stay with the old file and won't appear when in the "Share" tab of new file.

 

If you go to the Adobe Xd Home screen, you can click on "Manage links..." (the last item on the left), and try to find the links there.

 

Annotation 2020-08-18 133932.png

 

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Adobe Employee ,
Aug 18, 2020 Aug 18, 2020

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Hi there,

 

Sorry to hear about the trouble. In addition to what Spas asked, you can also check if you are able to see the links here: https://assets.adobe.com/links

 

I'd also like to if it has happened with some specific links or all the links are missing? If it happens with some specific link, was co-editing enable on those documents?

 

Regards

Rishabh

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