I just bought my asus a week ago. The laptop comes with an offer 3-month membership of adobe creative cloud. I have redeemed the code to take that offer once. Yesterday my laptop had some problems so i tried recovering the window and redeemed the code after that. When i redeemed the code it said that this code has
already been redeemed. I tried to find help on adobe help center but there is no detail solution for my problem. I couldnt find any real help from a person or an email to contact to adobe support.
Please go to your Adobe ID website and check your active session and info. From there you can chat with support team concerning your problem
i have fixed it. Thanks