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Hello !
I am getting a problem at work with my adobe profil.
My company created a new profil into my Adobe account but all my professional files are linked to my 1st profil "personal profil".
1 week ago, my "personal profil" asks me to update billing method before 14th november. I feel like I will lose access to my work.
Is to possible to make a transfert between profiles?
Thanks
Hi @kitkatball,
I appreciate you contacting out. Files cannot be transferred from one ID to another, sadly. You can download the files and share them locally as a workaround. However, it will break every connection to the page. Therefore you must add new links in each of the sites where you share the link.
I know that this is more complicated than it appears, and the team is already aware of this concern.
The UserVoice page has seen a similar request; please submit your feedback and upvote
...Copy link to clipboard
Copied
Hi @kitkatball,
I appreciate you contacting out. Files cannot be transferred from one ID to another, sadly. You can download the files and share them locally as a workaround. However, it will break every connection to the page. Therefore you must add new links in each of the sites where you share the link.
I know that this is more complicated than it appears, and the team is already aware of this concern.
The UserVoice page has seen a similar request; please submit your feedback and upvote the request.
I will also pass on your feedback to the team to make improvements.
Thanks,
Harshika