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Unable to access the cloud file

New Here ,
Nov 29, 2020 Nov 29, 2020

My Adobe Xd file is showing "Sorry can't open this file" Error. Its important for me and the file is only on cloud. What should I do?

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correct answers 1 Correct answer

Adobe Employee , Dec 01, 2020 Dec 01, 2020

Hi there,

 

Sorry for the delay in response. Would you mind checking if you're able to open the file from here: https://assets.adobe.com/cloud-documents? Is this is the only file you're having trouble to open?

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Dec 01, 2020 Dec 01, 2020
LATEST

Hi there,

 

Sorry for the delay in response. Would you mind checking if you're able to open the file from here: https://assets.adobe.com/cloud-documents? Is this is the only file you're having trouble to open?

 

We will try our best to help.

 

Thanks,

Harshika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines