Unable to access unsaved Adobe XD cloud document after power outage

[Muneeb27021371a9kj]

Cloud document shared with me won't open the next time I try to open it because I forgot to save it before the electricity went out.

{Renamed By MOD}

[Rishabh_Tiwari · Accepted solution]

Hi @Muneeb27021371a9kj ,

I can only imagine how frustrating and disheartening it must be to lose access to your Adobe XD cloud document due to an unforeseen power outage. Here are a few things that you can try:

• You can try to check the document history in the Creative Cloud app to see if you can access an earlier version of the document.
• If that doesn't work, you can ask the document owner to restore a previous version or collaborate with them to recreate the document using any available information.

It's always a good practice to save your work frequently, especially when unexpected power outages can cause data loss. I understand this document's importance to you, and I hope the steps I've provided can help you recover or recreate it successfully.

Thanks

Rishabh