Unable to buy or try free trail of Adobe XD

New Here ,
Feb 19, 2022 Feb 19, 2022

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Unable to buy or try free trail of Adobe XD

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Adobe Community Professional ,
Feb 19, 2022 Feb 19, 2022

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What goes wrong when you start at this page?:

https://www.adobe.com/products/xd/pricing/free-trial.html

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New Here ,
Feb 19, 2022 Feb 19, 2022

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I enter my email address then at the payments page I submit my card
details. When I click on submit it an error message pops up saying sorry
unable to buy right now ask customer support

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Adobe Community Professional ,
Feb 20, 2022 Feb 20, 2022

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Most people in these forums are regular users like you, helping each other. It isn't Adobe support.

If you go to this page, there is a Contact Us chat speech bubble in the lower right. Try that.

 

https://helpx.adobe.com/contact/what-contact-options.html

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New Here ,
Feb 20, 2022 Feb 20, 2022

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this the error i'm getting please if somebody can help. tried adobe support and called by phone. getting no response.error.png

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