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the font size dose not working in cuurent update any suggestion
<Title renamed by moderator>
Hello All,
The issue has been fixed and validate and will be part of XD 45 which is scheduled to be released in the second half of October.
Thank you @Abeer5CCC , @Haytham_AbdAllah, @ROWAIDA for raising this issue, helping us to understand it and for your patience with us!
Best Regards,
Laurentiu
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Hi, what version of Adobe XD are you using? Does this problem occur with all fonts or with a particular font? Do you use a font manager?
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this the version 42.1.22.4, the problem occurs with all fonts and I don't use font manager
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Hi, thanks for your reply. I ask you for more information. Does this problem occur on all files or only on some particular file?
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Hi there,
Sorry to hear about the trouble. In additin to the question asked by Italosan, could you also share a small video of what exactly is happening at your end? We'll try our best to help you with it.
Regards
Rishabh
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Hello,
I have the same issue with the latest update , can't change font size or line spacing
The problem with all files and fonts
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Hi rowaidaa42207446,
Sorry for the trouble. I am unable to reproduce the issue at my end on windows machine. Could you please share a video and the OS and XD version of your machine? Please ensure your graphic card drivers are up to date.
We'll try our best to investigate the issue.
Thanks,
Harshika
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i update the version 43.0.12 and the issue still exist
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I see this error:
Make sure that you are logged into your account on Creative Cloud.
HTH,
Randy
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hello,
yes i'm logged in
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Hi ROWAIDA,
Thanks for sharing the info and updating XD. We would like to know if this is happening with this specific file or all files? Is it a local document or a cloud document?
Is it possible for you to share XD file with me over a PM so that I can investigate on this issue? If yes, please upload the file to share location such as dropbox and share the URL with me over a PM.
I will try my best to investigate.
Thanks,
Harshika
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Hello,
yes this happening with all files , local and cloud too
test xd file attached
thank you for support, i appreciate it
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Hi. You can try uninstalling XD removing the preferences and installing again.
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Did you fix this issue? I need help too
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Hi maisam51017705,
We are sorry for the trouble. We would request you to please share the file with me over a PM by uploading the file to a share space and share the URL with me so that I can investigate. Please also share the version of XD and the OS of your machine.
We will try our best to help.
Thanks,
Harshika
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Hello @ROWAIDA , @Haytham_AbdAllah ,
I am Laurentiu Feroiu, Engineering Manager in XD.
First of all, I would like to appologies for this inconvenience. We've looked over this escalation and we think we've reproduced it in-house, using Win OS Arabic version. The investigation is in progress on this specific issue that we've reproduced is in progress.
In order to confirm that the issue we've reproduced is the same issue you've encountered, can you please upload a screen recording where the issue is seen?
Thank you,
Laurentiu Feroiu
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I'm having the same issue with the Arabic version as well, when I selecting text in design mode or wires in prototype mode
I attached a gif
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Thank you @Abeer5CCC for the information! This is the exact issue we are seeing. As I mentioned, we've started working on it.
Will keep you posted.
Best,
Laurentiu
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hello,
yes i have the same issue abeer posted , thank you for support
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Hi All,
We have a potential fix for this issue. We will be validating it early next week and will come back with the conclusions.
Please bear with us.
Thank you,
Laurentiu Feroiu
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Hello All,
The issue has been fixed and validate and will be part of XD 45 which is scheduled to be released in the second half of October.
Thank you @Abeer5CCC , @Haytham_AbdAllah, @ROWAIDA for raising this issue, helping us to understand it and for your patience with us!
Best Regards,
Laurentiu