Unable to connect my LAN on MacOS while launching XD

Community Beginner ,
Mar 14, 2022 Mar 14, 2022

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Hi, when i lunch ADOBE XD on MAC OS, my LAN connection is crush.
I need to shut down my computer and restart it. Then it detects the cable again. I have no such problem with other ADOBE CC applications

"None of the component interfaces are connected. Click Advanced to view the details."

 

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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Hi Krystian23578427fo9z,

 

We are sorry for the delay in response. Have you tried reinstalling XD and try launching it from the Creative Cloud desktop app?

 

Please let us know the version of XD installed on your machine.

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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Hi @HARSHIKA_VERMA , thanks for the answer.
I have the latest version of ADOBE XD. I tried to reinstall.
I tried to lunch it from adobe cc.

Thanks,
Krystian

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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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Zrzut ekranu 2022-03-17 o 10.17.54.png

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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LATEST

Hi,

is there any fix for this Adobe XD Problem?
Our Team cant work right now.

Thanks

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Community Beginner ,
Jun 12, 2022 Jun 12, 2022

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This happens to me too! When I open XD my Ethernet connection is lost. I can open Creative Cloud and see my installed applications/files. Everything else on the internet works perfectly. But the second I open XD my Ethernet connection is lost. Plugging the cable in and out gives me internet back, but if I try to open XD? Lost. I went in to Network Preferences to see what was happening, and it was really apparent. I clicked "Open", and the Ethernet connection in Network Preferences went from "Connected" to "Not Connected".

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Community Beginner ,
Jun 12, 2022 Jun 12, 2022

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I can't use XD because of this.. I've tried reinstalling. I've opened it from Creative Cloud.

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Explorer ,
Jun 19, 2022 Jun 19, 2022

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Hello 

Apart from the 20 people in my team, there seem to be other people with the same problem. Unfortunately, Adobe doesn't seem to have a solution for this problem yet. I found the following threads that clearly describe the same issue.

 

 

https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-disconnect-me-from-the-internet/td-p/12...

https://community.adobe.com/t5/adobe-xd-discussions/compatibility-issue-with-ax88179a/m-p/12940450

https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-disconnect-me-from-the-internet/m-p/872...

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Community Beginner ,
Jun 20, 2022 Jun 20, 2022

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Anything Adobe? This is still a problem.

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