Unable to copy paste the interactions of the components in another file in XD.

Community Beginner ,
Jun 28, 2020 Jun 28, 2020

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Before the recent update, while in prototype mode, I used to be able to copy a prototype file, with its interactions, transitions and clickable animation and paste it into a new file and keep all these "hooks" to rework new ideas. Now it copy-pastes everything except transitions from one artboard to the next (time trigger).

Please bring this back as it saved me a lot of work redoing already created experiences.

 

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Adobe Employee ,
Jul 01, 2020 Jul 01, 2020

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Hi there,

 

Sorry for the delay in response. You are trying to say that when you copy the elements with interactions in a another XD file the transitions are not getting copied. If so, could you please share the screenshot of your about XD info page and the operating system you are using? In the meantime you share this info, I will check with the team regarding this.

 

I will try my best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jul 01, 2020 Jul 01, 2020

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Hi there!

 

Yes at first I thought it was all animations and interaction, but looked closer and it was just the time triggers for artboards to transition to the next. 

Here are the screenshots as requested. Screenshot 2020-07-02 at 08.38.21.pngScreenshot 2020-07-02 at 08.38.01.png

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Adobe Employee ,
Jul 02, 2020 Jul 02, 2020

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Thanks for sharing the screenshot. Could you please make sure you are copying the deisgn with interaction from prototype mode and pasting it into the prototype mode of the other file? If that doesn't help, please share the file with me over a private message so that I can test at my end. You may upload the file to a shared location such as Creative Cloud app or Dropbox and share the url with me.

 

Note: Please share the url of the post over a PM for reference.

 

Thanks,

Harshika

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Adobe Employee ,
Jul 17, 2020 Jul 17, 2020

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Hi Jaenc,

 

I would like to follow up on your issue. Would you mind telling us if the issue has been resolved? Please let us know if you need further assistance.

 

We are here to help.

 

Thanks,

Harshika

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New Here ,
Sep 17, 2020 Sep 17, 2020

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Hi Harshika

I am having the same trouble pasting interaction from another XD file to another file. Would you please help me? 

 

Kind regards

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Community Beginner ,
Sep 30, 2021 Sep 30, 2021

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I'm having the exact same issue. Need a way to copy and paste while preserving ALL interactions and not just some!

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Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening on a specific file or multiple files?
  3. Will it be possible for you to share a small video of what exactly is happening at your end?

 

We're here to help, just need more information.

 

Regards

Rishabh

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Community Beginner ,
Sep 30, 2021 Sep 30, 2021

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Hi Rishabh,

 

My colleaugue and I were able to narrow down the issue: if you have a component with the scroll group inside of it, the interactions on the scroll group don't carry over during copy/paste. To replicate: place a few buttons on the artboard and make them a scroll group, then make the scroll group into a component. Add an inteaction to one of the buttons, for example link it to another artboard. Now copy the whole thing - both artboards and the component and the interaction wire while in prototype mode and then paste into a blank file. Note that the artboards and the component pasted fine, but the interaction is gone.

 

Please let me know if you were able to replicate.

 

Thank you!

Sasha

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