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Unable to create a share link in XD, Error- You need to be signed into Creative Cloud.

New Here ,
Jan 22, 2022 Jan 22, 2022

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Hi,

I have a problem with XD which I can't get the shareable link!

Although I signed into my creative cloud

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Product performance , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Jan 23, 2022 Jan 23, 2022

Hi Rania,

Thank you for reaching out,  please check for file syncing in Creative cloud if its still pending wait for it to sync completely.

Hope it helps,

 

Regards,

Ashwini M Hiremath.

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Community Expert ,
Jan 22, 2022 Jan 22, 2022

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Try to sign out and sign in back into your account again.

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Adobe Employee ,
Jan 23, 2022 Jan 23, 2022

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Hi Rania,

Thank you for reaching out,  please check for file syncing in Creative cloud if its still pending wait for it to sync completely.

Hope it helps,

 

Regards,

Ashwini M Hiremath.

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New Here ,
Jan 24, 2022 Jan 24, 2022

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Thank you, It is working well.

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Adobe Employee ,
Jan 24, 2022 Jan 24, 2022

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Thank you for the confirmation. Glad to hear you are back on track. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jan 24, 2022 Jan 24, 2022

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Hi Rania22779247gsvg,

 

We would like to follow up on your issue. Are you able to resolve the issue by following our experts advice? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Jun 08, 2022 Jun 08, 2022

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I  have the same problem but it is not being solved. Please help

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