unable to download and update xd in window 10

[Prabha5C15]

i can not install and update xd in my laptop. I did download other software they work fine but xd got proble.

[italosan]

Hi, we're sorry you're having trouble with Adobe XD. Could you provide us with the features of your computer? Also, do you get any error messages?

[HARSHIKA_VERMA · Accepted solution]

Hi Prabha,

Sorry to hear you to hear you are unable to download XD. In addition to what Italo has asked, I would like to you check if your system meets the minimum requirements to install XD from here: https://helpx.adobe.com/hk_en/xd/user-guide.html/hk_en/xd/system-requirements.ug.html and we will take it from there.

Thanks,

Harshika