Unable to drag and drop images in adobe xd

[ux_dharani]

Hii , i came across a situation of adding images to my rectangles , but i was unable to do it. When i checked through it i came to know many had this problem , but all the solutions are posted in the year 2017 or so on and it doesn't suit for windows 11. That red symbol occurs every time even though i went through those credential manager and stuff. Is there any solution up to date for this issue , it would help many.

[Rishabh_Tiwari]

Hi @ux_dharani ,

Sorry to hear about the trouble. Please try the suggestions shared in this discussion and let us know if this helps or if you need further assistance.

Regards

Rishabh

[ux_dharani]

No @Rishabh_Tiwari  it doesn't work still man.The same thing repeats

[Rishabh_Tiwari]

Thanks for trying. Could you confirm if you changed the installation location of XD? If yes, please add full permission to the XD folder. If you've not adjusted the install location, you can check whether or not your user account has full permission. To check the installation location, you can launch Task Manager and check the detailed view of the Adobe XD process to find the installation location and then try adding the permission.

[ux_dharani · Accepted solution]

customer care helped me in great way by the way it's solved now well thanks anyways

[HARSHIKA_VERMA]

Awesome. Glad to hear you are back on track. 😊

If possible, could you please share the solution that helped you fix the issue? This might help our customers experiencing a similar problem.

Thanks,

Harshika