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Unable to generate or update a link on Windows 11

New Here ,
Mar 06, 2024 Mar 06, 2024

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Screenshot 2024-03-07 111829.png

I'm unable to generate a link for my prototype on Windows. I can confidently say it is not the problem with my ISP as it works as expected on my Mac. I was facing this issue for a long time only on Windows. Somewhere in Jan the issue seemed to be fixed as I was able to generate the links and update my prototypes from Windows. Since yesterday I've started noticing the issue again. I haven't used XD for a while. 
From what I have noticed, the last few updates have broken the functionality again.

Now, every time I've to generate or update, I've to go to Mac and do it. I'm not so much comfortable with Mac. I'm planning to get rid of Mac soon as it serves me no other purpose. But if this problem persist with windows then I think I'll have to give up on XD.

 

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Adobe Employee ,
Mar 07, 2024 Mar 07, 2024

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Hi,

 

Sorry to hear about the trouble. Could you please share a screenshot of the About XD info page under the help menu? And also, I'd request that you can try the steps suggested here: https://adobe.ly/3SYLwB2.

 

Thanks

Rishabh

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