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Unable to group with Control-G

Participant ,
May 17, 2021 May 17, 2021

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Newb here.  I'm running XD 40.0.22.12 on Win10 x64.  When I select two objects and hit Control-g to group them, they don't get grouped, and I get a text box saying "Order Ref: 273489551" instead.  I can group them via the context menu, and I can ungroup them via Shift-Control-g or the context menu.  Is this a bug, or am I doing something wrong?

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Adobe Community Professional , May 17, 2021 May 17, 2021
Setting shortcuts within XD appears to be a feature that is currently in the backlog. You can upvote it here: Customize Keyboard Shortcuts What I meant about a shortcut overriding the XD shortcut was that it might be Windows System macro or a keyboard shortcut with another tool. Are you seeing the same shortcut problem with other Adobe apps?

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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I'm on Windows and running XD 40.0.22.12. I can group objects with Ctrl + G. I wonder if you have that shortcut set up somewhere else so that it's getting overridden in XD.

 

Another thought I had is what types of objects are you trying to group?

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Participant ,
May 17, 2021 May 17, 2021

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Thanks, Myra, but I can't find a way to create shortcuts in XD.  I thought they're all baked in.  Can you tell me how to create one?  Then I might be able to find what's using Control-g.

 

I've verified the problem with two shapes, two pieces of text, and a shape and a piece of text.  Actually, the problem appears to be more like Control-g is acting like Control-v:  if there's something in the clipboard, Control-g pastes it.  If there's nothing in the clipboard, nothing happens.  I've closed and reopened the program and the problem persists.

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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Setting shortcuts within XD appears to be a feature that is currently in the backlog. You can upvote it here:

Customize Keyboard Shortcuts

 

What I meant about a shortcut overriding the XD shortcut was that it might be Windows System macro or a keyboard shortcut with another tool.

 

Are you seeing the same shortcut problem with other Adobe apps?

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Participant ,
May 17, 2021 May 17, 2021

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Aah, that was it.  I run a System tray app called PureText that strips formatting from text stored in the clipboard so you can paste it unformatted.  I forgot that I use Control-g for unformatted pasting.  I'll have to change the hotkey.  Thanks!

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