Unable to import images from desktop to artboard

[Glory!]

I'm unable toimport images from my desktop to the XD artboard, why?

I could do that before but no more, keeps giving me an error mesage

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

[Ansubedi03]

Hello Glory,

Thank you for reporting the issue.

If issue is happening consistently , could you please provide the details to subedi@adobe.com so we can look into the issue and solve it as sson as possible.

1. Share the image of Error 

2. Is it happening with specific image or all ? If specific, could you please share the image and its size.

3. Share the Adobe xd logs 

Best Regards,

Anita Subedi