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Unable to import images from desktop to artboard

New Here ,
Aug 29, 2021 Aug 29, 2021

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I'm unable toimport images from my desktop to the XD artboard, why?

I could do that before but no more, keeps giving me an error mesage

 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Hello Glory,

Thank you for reporting the issue.

If issue is happening consistently , could you please provide the details to subedi@adobe.com so we can look into the issue and solve it as sson as possible.

1. Share the image of Error 

2. Is it happening with specific image or all ? If specific, could you please share the image and its size.

3. Share the Adobe xd logs 

 

Best Regards,

Anita Subedi

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