unable to install Adobe XD

[default2gz6d5yg69i3]

I couldn't install Adobe XD on my mac, how can I fix this problem?

 

 

[gianvitulano]

Hi,

have you tried to log out and re-enter your Adobe account?

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Please uninstall the CC app using the Adobe Cleaner Tool and then try re-installing Adobe XD. Please take a back-up of any existing cloud files if you have. Let us know if this helps or if you need any further assistance.

Regards

Rishabh