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Unable to install the web export plugin in Adobe XD

New Here ,
May 25, 2020 May 25, 2020

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Hello everybody,
I did not find a post for my problem. I cannot install the Web export plugin for Adobe Xd. I manage to install other plugins. The error message is: Failed to install the plug-in (error: errno: 5). Has anyone ever had this kind of problem? I have already successfully installed it. Thank you so much.

 

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Adobe Employee ,
May 25, 2020 May 25, 2020

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Hi Stephen,

 

Sorry to hear about the trouble. Could you please try the suggestions shared on this discussion: https://community.adobe.com/t5/adobe-xd/extensibility-error-installing-plugin-in-xd/m-p/10848199?pag...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Sep 09, 2020 Sep 09, 2020

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Hi Rishabh,

 

I have the same problem. I went through all links looking for help including the link you have provided. Nothing worked. I get the same error while trying to install the same Web Export plugin. Other plugins are installing with no issue. I have no way to export some of my web asstes. 

 

Regards

Uvin

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Adobe Employee ,
Sep 10, 2020 Sep 10, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please turn off the Anti-virus and then try installing the plugin. If that doesn't help, please share the version of XD and the Operating System.

 

Regards

Rishabh

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Hi Rishabh,

I have a similar problem - I cannot install the Plugin as ist says "no internet connection". Actually the connection is just fine - other plugins are possible to install... Could you please help here? Thanks.

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