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Unable to launch Adobe XD 47 on macOS Monterey after MAJ

New Here ,
Jan 18, 2022 Jan 18, 2022

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Hi

I can no longer launch Adobe XD since my update. The application launches and closes too soon!

I uninstalled the old one, restarted my computer, then reinstalled new... nothing

My OS is MAc Monterey 12.1 and Adobe XD is 47.0.22.9.

 

For the other adobe app, all seem good but not on Adobe XD !

Please help me !

 

{Renamed By MOD}

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correct answers 2 Correct answers

Adobe Employee , Jan 18, 2022 Jan 18, 2022

Hi there,

 

Sorry to hear about the trouble. Please try uninstalling the XD application using the Adobe Cleaner Tool and then re-install and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here , Jan 18, 2022 Jan 18, 2022

Thank's.

I delete all my app and I clean all with Adobe Cleaner Tool

Il re-install all  😅

 

It's work !

I hope never do that for the next update !

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hi there,

 

Sorry to hear about the trouble. Please try uninstalling the XD application using the Adobe Cleaner Tool and then re-install and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Jan 18, 2022 Jan 18, 2022

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Thank's.

I delete all my app and I clean all with Adobe Cleaner Tool

Il re-install all  😅

 

It's work !

I hope never do that for the next update !

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Glad to hear that! Feel free to reach out if you have any other questions or issues. 

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