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Unable to load prototype on Web, Known outage

New Here ,
Jun 08, 2021 Jun 08, 2021

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I'm getting this error when I open prototype links!

Screenshot 2021-06-08 at 4.20.57 PM.png

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Product performance, Share or publish

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2021 Jun 08, 2021
Thanks for your patience. The issue stands resolved, please test the links and feel free to update the thread if you need any further assistance.

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi there,

 

We're so sorry for the inconvenience. There is a known outage and our team is aware of the issue & working on a fix. Please stay tuned to this page adobe.ly/2xSSmlE for more information. I'll update this discussion as soon as I hear from the team.

 

Regards

Rishabh

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Hi Everyone, 

I was working on a design for my company since morning and I've created a link for the same, updated it many times, it was working perfectly. but just right now something has gone wrong my links are not working. I'm getting "You can try accessing the link again or, if the error persists, report the error." error. tried refreshing the tab several times but it didn't work and I've coordinated with my senior designer. he is also facing the same issue. I think there must be some problem with adobe servers. can anyone help me out.

thank you in advance.    

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi there,

 

We're so sorry for the inconvenience. There is a known outage and our team is aware of the issue & working on a fix. Please stay tuned to this page adobe.ly/2xSSmlE for more information. I'll update this discussion as soon as I hear from the team.

 

Regards

Rishabh

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Please fix this issue asap. Page isn't loading show "Somethimg went wrong" message.

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi there,

 

We're so sorry for the inconvenience. There is a known outage and our team is aware of the issue & working on a fix. Please stay tuned to this page adobe.ly/2xSSmlE for more information. I'll update this discussion as soon as I hear from the team.

 

Regards

Rishabh

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Client presentation was being given and now all links from our companies XD aren't working. 

WoodyReeves_0-1623146737852.png

 

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi there,

 

We're so sorry for the inconvenience. There is a known outage and our team is aware of the issue & working on a fix. Please stay tuned to this page adobe.ly/2xSSmlE for more information. I'll update this discussion as soon as I hear from the team.

 

Regards

Rishabh

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Thanks for your patience. The issue stands resolved, please test the links and feel free to update the thread if you need any further assistance.

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