Unable to load recent files in "Recent" when opening Adobe XD

[huda0101]

Hello,

Everytime I open adobe XD, recent files are not loaded and I only get the loader. How can I fix this please ?

[italosan]

Hi, what version of Adobe XD are you using? What OS are you running the software on?

[huda0101]

Hello,

Version 45.0.62.17

OS: windows 10

Note please that I'm not logged it to creative account. meaning, I don't have the software downloaded on my laptop and logged in to it (if this info helps to figure out how to solve it). 

[mhiremat@adobe.com]

Hi huda,

Thank you replying, Could you please update to the latest XD build(47build), and download Creative cloud desktop.
Hope it helps,

Regards,
Ashwini.

[HARSHIKA_VERMA]

Hi huda0101,

Hope you're doing well!

We would like to follow up on your issue. Is your issue is resolved? Please feel free to update the discussion if you need further assistance.

We would be happy to help.

Thanks,

Harshika

[huda0101]

Hello,

Yes the issue was resolved. I downloaded creative cloud and logged in to my account.

It was resolved even without updating to the latest version of Adobe XD.

Thanks for the help.

[italosan]

Hi, we are glad that your problem has been solved. If you need help in the future, please contact us 🙂