Unable to login on Adobe XD

[Stephen250439856fb5]

Since windows added KB5014699 update, our Adobe XD won't login on our school network.

We enter email address and then you just get a blank screen and it gets stuck. Remove the update and it works perfectly well.

Can anybody suggest anything?  We are on the lastest version of XD and it is on a fresh install.

We've tried to stop the update installing but it keeps going on so need a workaround.

Thanks in advance
Steve

{Renamed By MOD}

[Rishabh_Tiwari · Accepted solution]

Hi @Stephen250439856fb5 ,

Sorry to hear about the trouble. If you have an enterprise account, please ask your administrator to log a ticket by following the steps shared here.

Regards

Rishabh