Unable to login on Adobe XD

New Here ,
Jun 28, 2022 Jun 28, 2022

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Since windows added KB5014699 update, our Adobe XD won't login on our school network.

 

We enter email address and then you just get a blank screen and it gets stuck. Remove the update and it works perfectly well.

 

Can anybody suggest anything?  We are on the lastest version of XD and it is on a fresh install.

We've tried to stop the update installing but it keeps going on so need a workaround.

 

Thanks in advance
Steve

 

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correct answers 1 Correct answer

Adobe Employee , Jun 28, 2022 Jun 28, 2022

Hi @Stephen250439856fb5 ,

 

Sorry to hear about the trouble. If you have an enterprise account, please ask your administrator to log a ticket by following the steps shared here.

 

Regards

Rishabh

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Adobe Employee ,
Jun 28, 2022 Jun 28, 2022

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Hi @Stephen250439856fb5 ,

 

Sorry to hear about the trouble. If you have an enterprise account, please ask your administrator to log a ticket by following the steps shared here.

 

Regards

Rishabh

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