Copy link to clipboard
Copied
Hi,
I have problem to open AdobeXD . When i click on the icona the program start with the splashscreen with the logo but after that notingh appen.
- no error
- 0% memory usage
- nothing
i've tried to :
- i had try reinstall adobe xd
- i had try reinstall the suite
- i had try to install a old version of XD ( with this i can run one time the application then the same thing)
- i had try tofollow the solution at this video https://www.youtube.com/watch?v=NVd73wFid4M
- i had try to change the permission to the files vcruntime140.dll and msvcp140.dll
BUT NOTHING.
I don't think could be a hardware problem ( AMD ryzen 9, 32gb ram, Nvidea card, ssd)
i work on a windows 10 pro and i try to open Adobe XD 55.2.12. Any solution?
Copy link to clipboard
Copied
Hi evad,
have you tried taking a look at this thread? Adobe XD crashes (White screen)
Copy link to clipboard
Copied
Hi evad,
is there any news? Do you still need help?