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Unable to Open Adobe XD

New Here ,
Jul 29, 2021 Jul 29, 2021

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Hello! 

Yesterday on 07/28/2020  I installed latest updates for Adobe XD and since then I'm not able to open it at all. I'm getting crash report and I can't click anywhere it just stays on the screen for a few seconds and closing app.

How can I fix it? 

thanks.

 

 

 

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New Here ,
Jul 29, 2021 Jul 29, 2021

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typo 07/28/2021 

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New Here ,
Jul 29, 2021 Jul 29, 2021

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Update: 

Tried to uninstall and install version 42.0.22 - got crash report again 

Installed the previous version 41.1.12 - working fine.

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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What OS are you using?  You could try deleting preferences to see if that helps. Those files are using in the User Library (Mac) or AppData (Win).

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