Unable to open file in XD

New Here ,
Jun 03, 2022 Jun 03, 2022

Copy link to clipboard

Copied

My XD File is not opening. My laptop hangs when I open that file. What to do? KINDLY PLEASE HELP. VERY URGENT!

 

{Renamed By MOD}

TOPICS
Open and save docs

Views

91

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 03, 2022 Jun 03, 2022

Hi @Kajal5E2C ,

 

Sorry to hear about the trouble. If it's a cloud document, please check if you're able to open a different version of that file by following the steps shared here and if that doesn't work either, please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with that specific file or multiple files?
  3. If it's happening with that specific file, will it be possible for you to share that file with us? If yes, please follow the steps shared here and share the lin
...

Likes

Translate

Translate
Adobe Employee ,
Jun 03, 2022 Jun 03, 2022

Copy link to clipboard

Copied

LATEST

Hi @Kajal5E2C ,

 

Sorry to hear about the trouble. If it's a cloud document, please check if you're able to open a different version of that file by following the steps shared here and if that doesn't work either, please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with that specific file or multiple files?
  3. If it's happening with that specific file, will it be possible for you to share that file with us? If yes, please follow the steps shared here and share the link with me through DM by clicking on my name.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines