Unable to pin comments in XD prototype link.

Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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When you pin a comment to a specific secion of a design, they don't pin to the lacation. Instead they float over the page making them useless as a reviewing tool. 

 

See excample here: https://xd.adobe.com/view/929830e9-f84f-420a-b6ed-a25f76d159a5-c7cb/

 

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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Hi Yannick,

 

Thanks for reaching out and sorry for the trouble in pinning the comments in the link. I am unable to reproduce the issue at my end on my windows machine.

 

See this link:-https://xd.adobe.com/view/b8a2550a-79ad-478f-b429-a089abaa2af8-edf1/screen/8d4b0ac8-33ff-4704-bbcd-84a24f5f31a0

 

To help us investigate further, please share the version of XD and the OS of your machine. Does that happen with a specific file and prototype link or all the file.

 

We will try our best to help.

 

Thanks,

Harshika

 

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Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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Hi Harishka,

 

It's all files on Mac and PC. Here's a new link created on my PC (Windows 10 latest build). Both my Mac and PC are running the latest XD build - e.g. 43.0.12. The issue is persistant across platforms.

https://xd.adobe.com/view/7e11ac9a-a823-4db0-a32b-52d73e51a0b0-2b42/

 

Also, if you preview the original link on a PC, there are scroll bars at the bottom of the viewport. This is also happening accross most documents when using a scrollable area (PC only).

 

I appreciate your help.

 

Yannick

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