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Participant
May 21, 2021
Question

Unable to publish library, getting error "You don't have access to the existing library"

  • May 21, 2021
  • 1 reply
  • 574 views

I have created a document and tried to publish it as a library but I'm getting this error.

 

Obviously I don't want to "create new" and for all my work to be destroyed.

 

Why is this error happening when I try to publish the file as a library?

 

 

{Renamed BY MOD}

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1 reply

Rishabh_Tiwari
Community Manager
Community Manager
May 22, 2021

Hi there,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID using which the document was created. If that's not the case, we'll need to check this on a live session, so please contact us using this link: https://helpx.adobe.com/contact.html

 

Regards

Rishabh