unable to redeem Adobe XD from Coursera Google UX Design

[Lifen304266477iae]

Hello, 

I received an emil from Coursea to redeem the Adobe XD 9 month complimentary subscription for my Google UX Design course 6 (screen shot 1). However, I got an error after I clicked on Claim Your Reward (screen shot 2). Can someone please help me so I can continue the course? Thank you, Lifen 

screen shot 1

   

Screen shot 2

[Laraib30416013gh8w]

i have been going through the same problem.

[Margarita304524025fzk]

The same problem.