Unable to see activated fonts in adobe xd

New Here ,
Feb 15, 2022 Feb 15, 2022

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Screenshot 2022-02-15 195717.png

 

 

in adobe xd, I search for it, but it does not appear

 

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Adobe Employee ,
Feb 15, 2022 Feb 15, 2022

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Hi there,

 

hope you are doing well and thanks for reaching out to us. Could you please try signing out and signing in on Adobe Creative Cloud desktop app and reboot the computer and check again. if you are still facing the same please share below details.

 

  1. The version of XD and the details of your operating system.
  2. Does that happen with all files or with a specific file?

 

Thanks,

Madhumati

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New Here ,
Feb 16, 2022 Feb 16, 2022

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I already tried sign out and restart my pc, but it didn't work.

My version: adobe xd 48.0.12
Windows 11 Updated

And this happens with all files.

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Adobe Employee ,
Feb 16, 2022 Feb 16, 2022

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Hi there,

 

Thanks for trying the steps. Please confirm if you are using a font manager? Are you able to use the fonts in other Adobe applications? Please try re-activating fonts.

 

Regards

Rishabh

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New Here ,
Feb 16, 2022 Feb 16, 2022

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no. The font I am trying to use I downloaded it directly from adobe creative clouds and then activated it, but I am not using any font manager.

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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022

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Hi isaac,

Sorry for the trouble caused, In addition to the above replies . I would like to add some points here,
1.Check for the core sync[File sync] in the Creative cloud desktop , if not wait for it to sync completely
2. Then Activate the fonts from Adobe fonts( wait for sometime to sync to XD)

Hope it helps,
Regards,

Ashwini

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New Here ,
Feb 18, 2022 Feb 18, 2022

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I did that and it didn't work. But thanks for the help, I ended up having to use a different font that was already in adobe xd 😞

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