Sorry for the trouble. We would request you to please open the document, save a copy of it then generate Adobe logs and Crash dumps. Once the logs are generated, please upload both the logs along with the copy of the document to a shared location such as Creative Cloud or Dropbox and share the URL with us. Also, share the version of XD you are using.
We will try our best to help.
Note: The logs and files are important for us to escalate and investigate the issue.