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Unable to see share function in Adobe XD.

Community Beginner ,
Nov 18, 2019 Nov 18, 2019
 
 
 

Happen on 4 of my projects now. Everytime i switch to share tab, the share functions are not showing.
Need fix for this asap as it distrup my workflow and companies time.

D989D5AB-B50E-4DD4-A941-BD2B5B73F7E7_1_105_c.jpeg

 

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Community Beginner ,
Nov 18, 2019 Nov 18, 2019

Hi ronnel-istox,

Just trying to help you out.

What version are you using? so that I'll also cross check in my machine.

 

Did you link all artboards and marked a home artboard in prototype mode?

ajaysanaga
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Community Beginner ,
Nov 26, 2019 Nov 26, 2019

Hi ajaysanaga,
Thank you so much for your reply. 
Im using the latest version 24.3.22.2 and yes i always set a home artboard on my prototype. 

Regards,
Ronnel

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Adobe Employee ,
Nov 19, 2019 Nov 19, 2019

Hi there,

 

That doesn't look quite right to me and sorry to hear you're facing trouble using XD. Would you mind relaunching XD & try with creating a single artboard first? & let us know if it worked fine on a new file.

 

Thanks,

Harshika

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Community Beginner ,
Nov 26, 2019 Nov 26, 2019

Hi Harshika,

 

Thanks for your reply. Im always relaunching XD even restarting my mac when this happens to my project but still this doesnt fix the issue. What i always end up is copying all the artboard on a new project and relinking all again which will be a problem on a ongoing project then i need to send out again the new link to all stakeholders.

Best Regards,

Ronnel

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Community Beginner ,
Nov 25, 2019 Nov 25, 2019

This is happening to me as well. It appears to be caused when the Slected board is linked with a transistion in prototype. Adobe, need a fix. 

 
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Adobe Employee ,
Nov 26, 2019 Nov 26, 2019

I had another user with the same issue, and one of the components was causing this issue. Deleting and recreating the component helped.

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Adobe Employee ,
Nov 26, 2019 Nov 26, 2019

If none of the troubleshooting steps here helped, and you need more assistance, can you upload your files to a shared location and share the URL with Harshika for further investigation over a private message?

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New Here ,
Dec 17, 2019 Dec 17, 2019
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I had this issue as well, the Share tab only worked again after I had made local versions of any linked components from other documents.

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