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Unable to see the recent changes made to the XD file

New Here ,
Jul 20, 2022 Jul 20, 2022

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Hi, I'm currently working on a prototype. Everything was previously fine, but now when I go to Desktop Preview (Play) or Share, it would appear that it is pointing to an old version somewhere because none of my recent updates are visible.

 

Any ideas what's gone wrong and how I force it to show the current version of everything?

 

Thanks in advance!

 

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Product performance

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correct answers 1 Correct answer

Adobe Employee , Jul 20, 2022 Jul 20, 2022

Hi @23541784tc4d,

 

Thank you for reaching out. In addition to what our expert has asked, could you please check the file version history as shown in the screenshot below and see if the changes were saved or not?

Please also ensure that you're logged in with the same Adobe ID from which you've made the changes in the document.

HARSHIKA_VERMA_0-1658351408327.png

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

 

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Community Expert ,
Jul 20, 2022 Jul 20, 2022

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Hi,

could you attach a screenshot or short video? Thanks

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New Here ,
Jul 20, 2022 Jul 20, 2022

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*Artboards. Auto-correct fail.

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Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

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Hi @23541784tc4d,

 

Thank you for reaching out. In addition to what our expert has asked, could you please check the file version history as shown in the screenshot below and see if the changes were saved or not?

Please also ensure that you're logged in with the same Adobe ID from which you've made the changes in the document.

HARSHIKA_VERMA_0-1658351408327.png

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

 

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