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Hello Everyone,
i'm having trouble to share my prototype or upload my work onlilne so my client can actually see the navigation process and all my work.
Anyone is having the same issue? I have logged out from creative cloud and logged in again, closed apps, re-open..... Troubleshooting didn't fix the issue....
is there any qway to share the prototypes or an online reader for XD?
Thanks in advance for your help
Looks like the server is UP again... Just uploaded the prototype and design specs and it is working 100%. Thanks Preran and Adobe for the fast response...
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Could you give try once referring to below links
Error trying to use Share Online feature
Troubleshooting sharing errors in Adobe XD
You can mention what error you are seeing on sharing, which would help us digging issue further.
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Thank you Inayal but i think I'm tired of spending time to fix issues here. It's been hours and this made me loose a morning of work for no results, no fix so far...
I am still having the same issue and no one has a solution, Another free software with a reminder for us (yes it's free so bear with us, nothing work as expected). Seriously adobe? ......
I guess i will have to find another software to do wireframes..... Such a waste of time.........
Oh yeah and the service is ''temporary'' unavailable for 1 month, strange way to define temporary here.
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I am having a similar problem, the shared prototype and Design specs build that we are using in the team just stopped working this morning.... i tried to update the links but it was useless, because the upload always get stuck in 50%... I use the Adobe XD free version, and the prototype was of major importance in the development of the project... Adobe could you help us?
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Same issue here. Just started this morning. They must be having server issues. I'm sure they'll fix it soon assuming they are aware of it...
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Having the same problem! Please help.
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The Adobe XD publish service is down at the moment. We will update this post as soon as it is back up. Apologize for the inconvenience meanwhile.
Thanks,
Preran
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I am facing the same problem. Seriously, this cannot be happnieng. It was working fine and suddenly not. Sent a link to a client and it doesnt work now? Disappointed with Adobe.
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The services are slowly coming back up now. Can you retry and let us know if your issue has been fixed?
Thanks,
Preran
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Looks like the server is UP again... Just uploaded the prototype and design specs and it is working 100%. Thanks Preran and Adobe for the fast response...
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Thank you for letting us know. Glad to hear that you are all set.
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I'm having the same problem right now. This is not fixed. Are you guys in the middle of a release? What's going on?
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Thanks for the update, it is still not working and displaying the same error atm.
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Still not working Preran atm, same error displaying
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That's very strange. Let me check with the team and get back to you.
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Hi Preran,
I still can't create prototypes. This is the message I'm getting (I have an individual user ID, not Adobe Enterprise ID or an Adobe Federated ID:
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Try logging off from Creative Cloud, then log in ... or check if the account you are using is the right one... Yesterday something strange happened with my prototype, it was asking for a password to access, even with the Password checkbox unchecked at the moment of Publishing the project, but that happened right when the servers were having problems... After Preran posted that they were slowly getting back, i did a logoff, reloged, deleted all the protos, and tried it all again... and it worked.
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Did the same steps and not working still.......... Can we have a workaround please ADOBE TEAM?
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For all those of you that are still facing this issue, send me your Adobe ID, location, and phone number over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.
Meanwhile I suggest checking solutions in this article Troubleshooting sharing errors in Adobe XD to see if any of these can help you.
Thanks,
Preran
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It's back working again today, thanks!
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I just checked my project link and its working fine.... Try to manage the links you have, delete the one you trying to access via Browser, then go to Adobe XD and create a new link for the project. If it works please give us a feedback.
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I am also having the same issue! Stuck at 75%! Adobe! PLEASE PLEASE PLEASE fix this issue! I converted our entire company to sharing websites like this.
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Hello Adobe XD team,
So I have a prototype that is conatins 99 artboards. I was able to publish like 3 artboards ago and now that Im on 99, when I press the share button, nothing happens, i dont even see the options for sharing. I openned a different project file and the sharing option works perfectly fine and it publishes with no problem.
Does XD have a limit in regards to how many artboards it can share in one prototype ?
I'm attached a screenshot and highlighting the problem.
Can you please help me, I need to have these prototype publish asap for a user test that will be taking place in 3 days.
Thanks Jair
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To follow up,
It looks like its related to amount of interactions.
I just copied all 99 artboards in to a new document and the share featured worked but I notice that it didn’t copy all the interactions tho. Maybe there is a limit on interaction that adobe XD can publish?
Jair
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I am having this problem right now. Is the server down?