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Unable to sign into XD stuck on verify code window

New Here ,
Feb 09, 2023 Feb 09, 2023

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can't sign in

 

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Product performance

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Adobe Employee ,
Feb 09, 2023 Feb 09, 2023

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Hi @sudip kumer,

 

Thank you for reaching out. I realize this is frustrating for you. We will try our best to assist you here. I checked your account, and it shows that you do not have Creative Cloud or any Adobe app subscription. Would you mind telling us if you've downloaded XD from the Creative Cloud Desktop app or directly?

 

We are here to help you.

 

Thanks,

Harshika

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