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Unable to update broken links and components

New Here ,
Jun 16, 2022 Jun 16, 2022

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When we go to update our components on older documents, a lot of them are causing errors. There is no clear reason why these components are not updating. If we could speak to someone from Adobe who could walk us through how to fix this isssue, that would be great. Thanks!

My team and I have been trouble shooting this issue for a couple weeks now, and I feel like we have tried everything.

 

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How to , Product performance

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022

Hi @Madalayne,

 

Sorry to hear about the trouble. Please try the suggestions shared here and in case this doesn't help, please share your Adobe ID, contact number, and a suitable time to call you in your time zone through DM by clicking on my name. I'll arrange a call back for you.

 

Regards

Rishabh

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Adobe Employee ,
Jun 17, 2022 Jun 17, 2022

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Hi @Madalayne,

 

Sorry to hear about the trouble. Please try the suggestions shared here and in case this doesn't help, please share your Adobe ID, contact number, and a suitable time to call you in your time zone through DM by clicking on my name. I'll arrange a call back for you.

 

Regards

Rishabh

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