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Unable to update link error- You're disconnected, check your internet connection in XD

New Here ,
Jan 13, 2022 Jan 13, 2022

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In XD files, when I try to update share links, I get the error "You're disconnected. Check your internet connection and try again".

But I have internet connection.

Usually, file links stop updating when I add too many prototyping interations.

Does somebody had this problem?

 

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Community Expert ,
Jan 13, 2022 Jan 13, 2022

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Hi, what version of Adobe XD are you using? Does this problem occur with all files? Have you tried with a different internet connection?

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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Hi, do you still need help? Has your problem been solved? Keep us updated

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Adobe Employee ,
Jan 24, 2022 Jan 24, 2022

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Hi abdulb55098388,

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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