I'm working on adobe XD 42.1.22. But a friend of mine is working on XD 43. Everytime I try to open his online document that he shared with me I have a alert message saying that I should update my XD to open this file. The probleme is that i don't have any update on my adobe CC. I already try to unistall ...
Can someone help me ?
Intel(R) Core(TM) i5-10600 CPU @ 3.30GHz 3.31 GHz
RAM 16,0 Go
Windows 10 Pro 19043.1237
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No one can help me ?
We are sorry for the trouble you are facing while updating XD. We would request you to please try the steps suggested in this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html
If it doesn't help, please get in touch with us directly using our contact us page and initiate a chat with our support team which can remote into your system and help you further.