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Unable to use Adobe XD in my Macbook Pro

New Here ,
Aug 20, 2021 Aug 20, 2021

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Hi,

 

I can't use Adobe XD in my mac machine. I have a licenced version and still I am getting response as XD cannot open with the Mac OS. I have a Macbook with the macOS Catalina Version 10.15.6 . I have attached the screen shot of the response when I am trying to open Adobe XD. I request you to help to resolve this issue.

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Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Please uninstall XD using the Adobe Cleaner Tool and once uninstalled, please re-install XD using the steps shared here . Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Hi,

 

I can't use Adobe XD in my mac machine. I have a licenced version and still I am getting response as XD cannot open with the Mac OS. I have a Macbook with the macOS Catalina Version 10.15.6 . I have attached the screen shot of the response when I am trying to open Adobe XD. I request you to help to resolve this issue.

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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