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Unable to use the code provided by Google UX design certificate course

New Here ,
Apr 15, 2023 Apr 15, 2023

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Hi, 

My name is Catherine and I currently learn on Google UX design certificate course. I am in couse 6 recently and I try to use the reward of the completion on course 1. I have recieved the message 2 months ago but now I can not redeem it. When I click the button to claim the reward, it shows an error messages. How can I solve this situation? Thank you!

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Community Expert ,
Apr 23, 2023 Apr 23, 2023

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Hi @CatherineLu, I'm going to paste a previous answer for this issue, as I see in this conversartion ( https://community.adobe.com/t5/adobe-xd-discussions/unable-to-download-free-adobe-xd-membership-from... ) I'd follow @Atul_Saini's suggestion:

 

"

It appears that the Coursera support team would be able to assist you appropriately with this APO codes issue. 

 

Meanwhile, I can certainly help you download the Adobe XD starter version. Please use this link to download Adobe XD on your machine: https://creativecloud.adobe.com/apps/all/desktop/pdp/xd?source=apps

 

Please update this discussion if you need further assistance. 

 

Thanks,

Atul_Saini "

 

Hope this helps! 

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