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1

Unable to use trial version of Adobe XD

New Here ,
Jun 24, 2018 Jun 24, 2018

Hi, I thought I had a free trial of 7 seven days of Adobe and today would be the last day, but I don't see it anywhere in my account. Now I don't know how to cancel my account nor if I do have a free trial or not. Can somebody help me with this?

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correct answers 1 Correct answer

Adobe Employee , Jun 25, 2018 Jun 25, 2018

Hi Rebecab,

I would like to inform you that we have replaced the 7 days free trial plan to free starter plan for Adobe XD. For more information, please check "Introducing the starter plan" on this link: - May 2018 Update of Adobe XD | Adobe Blog.

If you have Adobe Creative Cloud application installed, you would be able to see Adobe XD starter plan in apps panel.

Hope this helps and please let us know in case you need further assistance.

Thanks,

Atul_Saini

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Community Expert ,
Jun 24, 2018 Jun 24, 2018

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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Adobe Employee ,
Jun 25, 2018 Jun 25, 2018
LATEST

Hi Rebecab,

I would like to inform you that we have replaced the 7 days free trial plan to free starter plan for Adobe XD. For more information, please check "Introducing the starter plan" on this link: - May 2018 Update of Adobe XD | Adobe Blog.

If you have Adobe Creative Cloud application installed, you would be able to see Adobe XD starter plan in apps panel.

Hope this helps and please let us know in case you need further assistance.

Thanks,

Atul_Saini

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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