• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Update Link in XD stopped working.

New Here ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

Hi! I can no longer update my link in XD. It worked by lunchtime and then I worked all afternoon and couldnt update it when i was done. About 3 hours later. It says im disconected but im not.

 

Ive tried to make a new file, log out from cc, restart my computer and with diffrent wifis but nothing has worked for days. I have a deadline for monday and dont know what to do. Can you help me?

 

Info:

OS version of your machine: Windows 11 Home

Your XD version: 57.1.12.2

The region from where you are operating from: Sweden

 

Thank you!

Lovisa

 

 

Skärmbild 2024-12-11 210552.png

Views

111

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 14, 2024 Dec 14, 2024

Copy link to clipboard

Copied

@lojsan Hate to state the obvious... but, its the internet. It isn't Adobe issue. Did you save the the Xd file to the cloud or on yoru computer? If it isn't on the cloud, then the file is on your computer...unless, it wasn't save at all. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 15, 2024 Dec 15, 2024

Copy link to clipboard

Copied

I saved it on the cloud. But it can't be the internet, all my other programs that require internet is working and I've tried a different wifi aswell and it is still the same 😞 I can find it on the cloud so I have everything. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 17, 2024 Dec 17, 2024

Copy link to clipboard

Copied

LATEST

@lojsan In this case, uninstall Xd and re-install it. I would do a clean removal of Xd... 

Don't use some third-party website to remove your Adobe apps...use the genuine Adobe product
https://helpx.adobe.com/ca/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

When done, re-install Xd through your adobe account on adobe.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines