I recently came across a shared file that prompted me to update my XD, but my CC app says I have the latest (40.0.22). My colleague has version 22.214.171.124. We have exact OS and Mac setups. I understand this latest update is for Jun 2021 (now), but is the release staggarded and I just need to wait? Or is there a way for me to update to the "real" latest version when my CC app says I'm already up-to-date?
Sorry to hear about the trouble. The latest version of XD is 126.96.36.199, so in case if that's not the version showing at your end, please try the steps shared here https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html and in case if it still doesn't update to the latest version, please re-install XD and let us know if this helps or if you need any further assistance.
Sorry for the delay in response. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html and let us know if that works?
Hi Harshika, I've tried all the steps mentioned in this article. Doesn't work. Have you guys checked on your end if the issue is with your cloud server? I'm seeing many people have similar issue.
Unfortunately none of these techniques have helped resolve the problem.