updating Xd no sideload

[Jarne_H]

I've been trying to updated adobe XD but it gives me error code 506, after some digging I found out I have to enable sideloading. But I can not switch it on, I've tryed a lot of ways (yes hours of trying and failing) but nothing seems to work. So my question is: can I download it somehow without having to put on sideloading?

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[Jarne_H]

I've already been on that page and tryed everything to enable sideloading but it won't work sadly.
I just can't enable sideloading in any way. (Believe me, I've tried a lot of different ways)
So, yes I've read and tried it.
Still hav'nt been able to fix it.

[Rishabh_Tiwari]

I am sorry for the delay in response. Could you confirm if you have tried solution 2 in the article? If yes, please try creating a new user profile and check if it works or not. If nothing works, we'll need to check it on a remote session, please contact us directly, using this link: https://helpx.adobe.com/contact.html

[Jarne_H · Accepted solution]

I let a classmate get on my pc to fix it, but non of the suggested ways worked sadly.
I don't really know what he did exacltly but it works now.
But thanks for responding anyways.
I will deffinitly contact adobe support again when something isn't working the way it should be.