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updating Xd no sideload

Community Beginner ,
Dec 30, 2020 Dec 30, 2020

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I've been trying to updated adobe XD but it gives me error code 506, after some digging I found out I have to enable sideloading. But I can not switch it on, I've tryed a lot of ways (yes hours of trying and failing) but nothing seems to work. So my question is: can I download it somehow without having to put on sideloading?

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correct answers 1 Correct answer

Community Beginner , Jan 05, 2021 Jan 05, 2021
I let a classmate get on my pc to fix it, but non of the suggested ways worked sadly. I don't really know what he did exacltly but it works now. But thanks for responding anyways. I will deffinitly contact adobe support again when something isn't working the way it should be.

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Adobe Employee ,
Dec 30, 2020 Dec 30, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
Dec 30, 2020 Dec 30, 2020

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I've already been on that page and tryed everything to enable sideloading but it won't work sadly.
I just can't enable sideloading in any way. (Believe me, I've tried a lot of different ways)
So, yes I've read and tried it.
Still hav'nt been able to fix it.

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Adobe Employee ,
Jan 05, 2021 Jan 05, 2021

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I am sorry for the delay in response. Could you confirm if you have tried solution 2 in the article? If yes, please try creating a new user profile and check if it works or not. If nothing works, we'll need to check it on a remote session, please contact us directly, using this link: https://helpx.adobe.com/contact.html

 

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Community Beginner ,
Jan 05, 2021 Jan 05, 2021

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I let a classmate get on my pc to fix it, but non of the suggested ways worked sadly.
I don't really know what he did exacltly but it works now.
But thanks for responding anyways.
I will deffinitly contact adobe support again when something isn't working the way it should be.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines