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Hi Hsabino1,
Sorry for the trouble, To troubleshoot, we need some more information from your end.
Please try to launch your Mac in safe mode and see if that makes any difference. If the problem persists, we need to report this issue to our product team with the above-asked information. We might reach out to you for some additional details/logs (only if required).
Hope to hear from you soon.
Thanks,
Atul_Saini