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Web Export plugin taking long time to install in XD.

New Here ,
Aug 26, 2020 Aug 26, 2020

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I'm trying to install web export on Adobe XD and it's taking very long.

 

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Plug-ins, Product performance

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Adobe Employee , Aug 27, 2020 Aug 27, 2020
Hi Branden,  Sorry to hear you are having trouble installing Web Export plugin in XD. I would like to confirm if you are on the latest version of XD. If this is the only plugin which is taking time in installation or is it happening with every plugin? Please try signining out of XD, Creative Cloud, and restart the machine, then sign back in. Let us know if that helps. Thanks, Harshika

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Adobe Community Professional ,
Aug 27, 2020 Aug 27, 2020

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Hi, have you also tried with a different internet network?

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New Here ,
Aug 27, 2020 Aug 27, 2020

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Yes

 

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Adobe Community Professional ,
Sep 04, 2020 Sep 04, 2020

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Hi, would you mind confirming if your problem is resolved?

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Adobe Employee ,
Aug 27, 2020 Aug 27, 2020

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Hi Branden, 

 

Sorry to hear you are having trouble installing Web Export plugin in XD. I would like to confirm if you are on the latest version of XD. If this is the only plugin which is taking time in installation or is it happening with every plugin?

Please try signining out of XD, Creative Cloud, and restart the machine, then sign back in.

 

Let us know if that helps.

 

Thanks,

Harshika

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