Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

What is the difference between Paid and Free versions of XD if they both crash

New Here ,
Feb 08, 2021 Feb 08, 2021

XD keeps crashing all the time, not saving the work done, some tools disappear time to time, sometimes blending modes get to crash the app totally. I don't know why I pay for the version that I can have for free
When you choose blending modes it crashes whole program, 
Sometimes Shadow color picker disappears, top right corner tools disappear if you don't restart the app.

I thought I would get a decent bug free app if I'd get a paid version but no sir.

I don't understand why I should pay anything if the difference is only shareable links,

Do something!

1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2021 Feb 09, 2021

Hi, we're sorry you're having trouble with Adobe XD. In order to help you we need some information, such as the version of the software you are using and the features of your computer.

 

In addition, below I am attaching a page that illustrates the functions of Adobe XD according to the chosen plan: https://www.adobe.com/products/xd/pricing/individual.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2021 Feb 09, 2021
Xd version is up do date through cloud, my laptop is HP pavilion 256 ssd,
8th gen i5 processor, 16gb of ram
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2021 Feb 09, 2021

Thank you for providing us with the requested information. Have you tried uninstalling Adobe XD via Creative Cloud Cleaner tool? this way you will also delete any corrupt files.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2021 Feb 09, 2021
I reinstalled it for that reason a week ago. Will try that now yes. Thanks
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2021 Feb 09, 2021

Perfect, keep us updated 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2021 Feb 09, 2021
LATEST
One more issue that I got is that when I save the local document it says
it's being modified by other user. What can be done about it?
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines